|Job Title:||Senior Therapist Luxury Spa (Polis Chrysochous) – Long term|
|Establishment:||Luxury Hotel Spa|
|Start Date & Duration:||Immediate & Long Term|
Our client operates a luxury 5* Spa and wellness center. We are seeking to recruit an experienced Therapist
Provide high quality treatments to guests, including massages, body treatments, wraps, facials, manicure, pedicure and waxing, following the protocol.
Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all clients with individual attention.
Respond to all guest requests in a courteous manner.
Develop and maintain appropriate and quality relationships with the spa guests.
During treatment visits by guests attend to the following in addition to delivering treatments: greeting, update records, consultations, refreshments and immediate handling of complaints.
Ensure the spa area & treatment rooms are neat and clean, and properly set up.
Ensure opening and closing procedures are properly followed.
Create monthly and weekly reports and send to Director.
Ensure all therapist administration is completed at the end of each day (guest records, stock lists and updates of the log book).
Ensure rooms are kept clean and tidy according to Spa check list and health and safety standards.
Monitor status of all equipment and notify the Spa Manager if there are any maintenance or repair needs. Promptly record equipment issues in the log book i.e. fixtures missing, etc, and notify the spa maintenance personnel.