|Job Title:||French Customer Support (Forex) Limassol|
Our client a Forex company based in Limassol is, seeking to recruit Customer Support representatives who are fluent in the French language.
Overall responsibility for providing after-sales support to clients who have activated their trading accounts.
Responding to client requests and questions via, telephone, chat and email
Assisting with any and all after-sales issues, which may include collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc
Coordinating with the sales team and other relevant departments to properly and effectively assist clients
Required Experience & Skills
Basic knowledge of FX
Fluency in English & French
EU Citizenship or the right to work in Cyprus without a visa or work permit
Previous experience in an office environment preferably with customer focus elements
Excellent communication & organisational skills