French Customer Support (Forex) Limassol

Reference: CP 12337
Job Title: French Customer Support (Forex) Limassol
Location: Limassol
French Customer Support (Forex) Limassol

Our client a Forex company based in Limassol is, seeking to recruit Customer Support representatives who are fluent in the French language.

Job Description

Overall responsibility for providing after-sales support to clients who have activated their trading accounts.

Responding to client requests and questions via, telephone, chat and email

Assisting with any and all after-sales issues, which may include collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc

Coordinating with the sales team and other relevant departments to properly and effectively assist clients

Required Experience & Skills

Basic knowledge of FX

Computer literate

Fluency in English & French

EU Citizenship or the right to work in Cyprus without a visa or work permit

Previous experience in an office environment preferably with customer focus elements

Excellent communication & organisational skills

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Arabic Customer Support (Forex) Limassol

Reference: CP 12336
Job Title: Arabic Customer Support (Forex) Limassol
Location: Limassol
Arabic Customer Support (Forex) Limassol

Our client a Forex company based in Limassol is, seeking to recruit Customer Support representatives who are fluent in the Arabic language.

Job Description

Overall responsibility for providing after-sales support to clients who have activated their trading accounts.

Responding to client requests and questions via, telephone, chat and email

Assisting with any and all after-sales issues, which may include collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc

Coordinating with the sales team and other relevant departments to properly and effectively assist clients

Required Experience & Skills

Basic knowledge of FX

Computer literate

Fluency in English & Arabic

EU Citizenship or the right to work in Cyprus without a visa or work permit

Previous experience in an office environment preferably with customer focus elements

Excellent communication & organisational skills

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Russian Customer Support (Forex) Limassol

Reference: CP 122335
Job Title: Russian Customer Support (Forex) Limassol
Location: Limassol
Russian Customer Support (Forex) Limassol

Our client a Forex company based in Limassol is, seeking to recruit Customer Support representatives who are fluent in the Russian language.

Job Description

Overall responsibility for providing after-sales support to clients who have activated their trading accounts.

Responding to client requests and questions via, telephone, chat and email

Assisting with any and all after-sales issues, which may include collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc

Coordinating with the sales team and other relevant departments to properly and effectively assist clients

Required Experience & Skills

Basic knowledge of FX

Computer literate

Fluency in English & Russian

EU Citizenship or the right to work in Cyprus without a visa or work permit

Previous experience in an office environment preferably with customer focus elements

Excellent communication & organisational skills

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Portfolio Manager (Arabic Speaking) Forex Limassol

Reference: CP 12334
Job Title: Portfolio Manager (Arabic Speaking) Forex Limassol
Location: Limassol
Portfolio Manager (Arabic Speaking) Forex Limassol

On behalf of our client a registered Forex company in Limassol we are seeking to recruit an experienced Portfolio Manager who is fluent in Arabic.

Job Description

Generating and identifying new portfolio strategies

Monitoring, execution and risk control of portfolios

Involvement in the full cycle of portfolio management

Required qualifications & experience

Native Arabic speaker

CySec certificate in Portfolio Management

Minimum 2 years previous portfolio management experience

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Portuguese Client Relationship (Forex ) Limassol

Reference: CP 12332
Job Title: Portuguese Client Relationship (Forex ) Limassol
Location: Limassol
Portuguese Client Relationship (Forex ) Limassol

Our client a registered Forex company based in Limassol is seeking talented and experienced individuals who are native Portuguese speakers to join their Client Relationship Department.

Job Description

Maintaining contact with existing clients to ensure high levels of client satisfaction.

Providing general information regarding company services

Assisting customers who wish to open or manage a trading account.

Informing all existing and potential clients of any new products and promotions that the Company is offering.

Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity.

Maintaining professional internal and external relationships that meet Company’s core values.

Providing quality and efficient live support to existing and potential clients.

Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)

Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.

Providing troubleshooting and support for the basic functions of the trading platform.

Welcome calls/call back requests.

Informing and assisting all clients in relation to the use of all current and future products.

Post information regarding Company’s products and services to relevant forums.

Requirements

University / College graduate in business, marketing, or computer related field or equivalent

Relevant Experience in the Forex Industry

Dynamic and self-motivated with strong sales skills

Good organizational and time management skills

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Spanish Client Relationship (Forex ) Limassol

Reference: Cp 12331
Job Title: Spanish Client Relationship (Forex ) Limassol
Location: Limassol
Spanish Client Relationship (Forex ) Limassol

Our client a registered Forex company based in Limassol is seeking talented and experienced individuals who are native Spanish speakers to join their Client Relationship Department.

Job Description

Maintaining contact with existing clients to ensure high levels of client satisfaction.

Providing general information regarding company services

Assisting customers who wish to open or manage a trading account.

Informing all existing and potential clients of any new products and promotions that the Company is offering.

Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity.

Maintaining professional internal and external relationships that meet Company’s core values.

Providing quality and efficient live support to existing and potential clients.

Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)

Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.

Providing troubleshooting and support for the basic functions of the trading platform.

Welcome calls/call back requests.

Informing and assisting all clients in relation to the use of all current and future products.

Post information regarding Company’s products and services to relevant forums.

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French Customer Support (Forex) Limassol

Reference: CP 12330
Job Title: French Customer Support (Forex) Limassol
Location: Limassol
French Customer Support (Forex) Limassol

Our client a Forex company based in Limassol, is seeking to recruit experienced individuals for their customer support department

Job Description

The Customer Support Officer will be responsible for the communication with the clients and prospects for presenting the Company’s services and for troubleshooting.

Requirements

Native French speaker + English
Previous online customer support experience of any kind would be considered as an advantage.
Ability to work in a fast-paced environment
Work well under pressure
Computer literate

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Arabic Customer Support (Forex) Limassol

Reference: CP 12329
Job Title: Arabic Customer Support (Forex) Limassol
Location: Limassol
Arabic Customer Support (Forex) Limassol

Our client a Forex company based in Limassol, is seeking to recruit experienced individuals for their customer support department

Job Description

The Customer Support Officer will be responsible for the communication with the clients and prospects for presenting the Company’s services and for troubleshooting.

Requirements

Native Arabic speaker + English
Previous online customer support experience of any kind would be considered as an advantage.
Ability to work in a fast-paced environment
Work well under pressure
Computer literate

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Forex Hungarian Retention Officer Limassol

Reference: CP 12327
Job Title: Hungarian Retention Officer
Location: Limassol
Forex Hungarian Retention Officer Limassol

Our client a CySec registered foreign exchange company is seeking to recruit for their Limassol offices

Hungarian Retention Officer

Job Description

Client communication via telephone and e mail

Presenting company products and services

Required Skills & Experience

Native Hungarian speaker

Previous online retention experience

Computer literate

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Forex English Sales Officer Limassol

Reference: CP 12326
Job Title: Forex English Sales Officer Limassol
Location: Limassol
Forex English Sales Officer Limassol

Our client a CySec registered foreign exchange company is seeking to recruit for their Limassol offices

English Sales Officers.

Job Description

Client communication via telephone and e mail

Presenting company products and services

Required Skills & Experience

Native English speaker

Previous online sales experience

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