Mandarin Speaking Customer Support Representative – Limassol

Reference: Mandarin Speaking Customer Support Representative - Limassol
Job Title: Mandarin Speaking Customer Support Representative - Limassol
Location: Limassol
Mandarin Speaking Customer Support Representative – Limassol

Our client an established Financial Services company are currently recruiting a talented individual to join their existing team

Job description

Overall responsibility for providing after-sales support to clients who have activated their trading accounts.

Main Activities and Responsibilities

Responding to client requests and questions via, telephone, chat and email
Assisting with any and all after-sales issues, which may include: collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc
Assisting with client training and guiding them in learning how to operate the trading platforms
Coordinating with the sales team and other relevant departments to properly and effectively assist clients
Other duties as required (sales performance reports, administrative tasks)

Required Experience

Previous experience in an office environment preferably with customer focus elements

Education, Qualifications and Training

Preferred:

Associate Diploma/HND or equivalent in a relevant field
Excellent computer training (Microsoft Office)
Fluency in Mandarin and English (Other languages will be considered as an advantage)

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Mandarin Speaking Back Office Administrator – Limassol

Reference: Mandarin Speaking Back Office Administrator - Limassol
Job Title: Mandarin Speaking Back Office Administrator - Limassol
Location: Limassol
Mandarin Speaking Back Office Administrator – Limassol

Our client an established Financial Services company is seeking to expand their team in Limassol

Job Description

To contribute in efficiently maintaining the Back Office and client document management operation and to effectively handle administrative issues as directed by the Back Office Supervisor and Senior VP Finance.

Main Activities and Responsibilities

To receive and review client documents and file/scan appropriately
To continuously liaise with clients regarding collection of documentation
Issue, review and follow up various financial reports as per standard procedures (daily, weekly, monthly).
To provide back up and holiday cover for other administrators in the Back Office operation
To assist the Back Office Supervisor and Senior VP Finance with various projects or duties as and when required

Required Experience

Proven experience within a financial environment with book keeping/accounting focus
Very good administrative background
Compliance awareness within a regulated environment
Excellent knowledge of both Mandarin and English languages
Very good time management and organizational skills
Knowledge of various financial packages

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Digital Marketing Specialist Limassol

Reference: Digital Marketing Specialist Limassol
Job Title: Digital Marketing Specialist Limassol
Location: Limassol
Digital Marketing Specialist Limassol

Our client is one of the leading Forex companies based in Cyprus.

An exciting opportunity has arisen for a results driven and action orientated individual to join Their Digital Marketing team, based in Limassol.

Job Description

To drive marketing strategies and marketing communication efforts to the areas of focus through various digital marketing channels. The primary goals are to influence the consumption of trading, drive the reputation of the company and help propel a culture of trading.

Maintain content on the corporate blog aligned with overall content strategy via freelance writers
Work with the digital marketing team to coordinate and create new landing pages for online marketing opportunities through the internal content management system
Collate and report back monthly on performance statistics for all digital communications across all channels, using these statistics to influence future digital activity.
Contributing to the organization’s Social Media accounts ensuring all copy is relevant for the different platforms.
Contribute to the overall company’s email marketing campaigns as part of the digital marketing team.
Tracking and reporting on email campaigns in order to guide improvements.
Ensuring all email campaigns comply with current email best practice in the industry.
Supporting the in-house marketing and design team by coordinating and collating content
Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors
Developing relationships with key media to secure and grow media coverage both online and offline.
Research and maintain relationships with all related forex forums, forex review sites, reputation sites and all other online websites of relevance for paid opportunities or content related opportunities

Required Experience

Bachelor’s Degree in Marketing, Business or Communications or equivalent
Some experience in a business environment preferably in the finance, technology or e commerce sector
Experience with advertising, PR and marketing campaigns
Experience with a number of marketing communication disciplines (advertising, direct response, viral and others) would be considered an asset
Ability to capture and use market data in order to develop metrics to drive communications
A solid understanding of web development (HTML,CSS) with regards to landing page and email design
A working knowledge of conversion optimization

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Business Development Manager (Forex) – Poland

Reference: Business Development Manager (Forex) - Poland
Job Title: Business Development Manager (Forex) - Poland
Location: Warsaw - Poland
Business Development Manager (Forex) – Poland

Our client an established Forex company are seeking to recruit a Business Development Manager for their office in Warsaw Poland.

We are seeking a Polish National with fluency in English

Job Description

Overall responsibility for the research, development and implementation of new business development opportunities that will enhance the company’s offerings to clients in the Polish Region.

Responsibilities include:

To initiate, design, develop and manage commercial projects
Co-operation with the marketing department in order to penetrate the Polish Market
Create customized sales and marketing materials to suit varied potential audiences
Constantly developing existing sales processes which will generate sustainable growth
Evaluating competitor activity and developing appropriate responses

Experience

Degree in business, finance, economics or equivalent
Proven experience in sales/market development in a multinational company
Strong negotiating skills
Ability to work under stress and by targets
Good organisational skills and the ability to lead/supervise a team
Fluency in English and Polish languages is a must

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Arabic Speaking Sales & Marketing Manager (Forex) Limassol

Reference: Arabic Speaking Sales & Marketing Manager (Forex) Limassol
Job Title: Arabic Speaking Sales & Marketing Manager (Forex) Limassol
Location: Limassol
Arabic Speaking Sales & Marketing Manager (Forex) Limassol

Our client an established Forex company based in Limassol is seeking to recruit an experienced Sales & Marketing Manager for the Middle Eastern market.

Job Description

To focus on new client acquisition within the region

Build and manage sales/retention representatives
Teaching and developing sales strategies
Co-operation with the marketing department in order to penetrate the GCC Market
Researching popular websites, TV channels and newspapers to place company adverts
Create customized sales and marketing materials to suit varied potential audiences
Maintain accurate records of all sales/retention and prospecting activities
Constantly developing existing sales processes which will generate sustainable growth
Evaluating competitor activity and developing appropriate responses

Required Skills

Microsoft Office (Word, Excel, Powerpoint)
Networking skills
Languages –English is essential plus Arabic

Education, Qualifications and Training

Degree or equivalent (Business, Finance, Economics or other relevant)
Excellent Computer training – Microsoft Office (Intermediate Level)

Required Experience

Proven experience working as part of a sales team in the financial sector or Forex
Degree or equivalent in Business, Finance, Economics or other relevant field
Demonstrated success in achieving goals
Comfortable working on the telephone with customers in a high-volume call centre environment
Excellent networking and communication skills
Ability to work under stress and by targets
Good organizational skills and the ability to lead/supervise a team

Remuneration & Benefits

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Senior Java Developer – Limassol

Reference: Senior Java Developer
Job Title: Senior Java Developer - Limassol
Location: Limassol
Senior Java Developer – Limassol

Our client a financial services company is seeking to recruit an experienced Java Developer.

Job Description

Product development using Agile methodologies and multi-threading technologies.

Collaborating with the management, stakeholders and team members in order to meet strict deadlines;

Reviewing current systems;

Presenting ideas for system improvements;

Working closely with analysts, designers and staff;

Maintaining the systems once they are up and running;

An ability to multi-task and thrive in a fast-paced coding environment.

Required Skills & Experience

Solid experience with unit testing

Test-driven development experience

Minimum 3+ years’ experience working in Senior Java Developer position

Strong J2SE programming skills

Multi-threading

Experience in TCP/IP networking and sockets programming;

Skills in a high performance and low latency environments

Design patterns

Strong analytical skills required to solve complicated technical problems

English Language

S.O.L.I.D. principles of OOD

The following skills will be an added advantage

Experience with JBOSS Netty or Apache Mina projects

Experience with financial trading / trading platforms development

Performance optimization

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Senior PHP Developer (Forex) Limassol

Reference: Senior PHP Developer (Forex) Limassol
Job Title: Senior PHP Developer (Forex) Limassol
Location: Limassol
Senior PHP Developer (Forex) Limassol

Our client is one of the major global Forex companies. We are seeking for their Limassol office an experienced PHP Developer to join their existing team

Working as part of a dynamic team, you will be expected to deliver several advanced and complex projects related to web development.

Duties and Responsibilities:

Respond, investigate and resolve various incidents related to many systems as and when needed
Conduct industry research and provide recommendations for emerging trends
Work on multiple simultaneous projects and deliver on a dynamic set of objectives and requirements, as part of a team of specialists

Experience, Knowledge and Skills:

University/College degree in Technology or business related field
Three years experience on PHP development, Objected-oriented programing, SOAP/REST, Test-Driven Development
Strong knowledge on CSS (Bootstrap), Linux, Apache, LAMP, SVN and Git.
Good Knowledge with Databases (MySQL, MariaDB)
Strong knowledge of Javascript, JS frameworks (Angular, Jquery, …), SPA, Web-Socket, NodeJS
Examples of code, work or open source projects done in the past.
Previous experience within the FX industry or Financial Services on a similar IT field as above, will be considered a strong advantage.
Demonstrable project implementation experience, working as part of a wider team of technology specialists
Strong team player within a team of specialists
Attention to detail

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Web Developer (Forex) Limassol

Reference: Web Developer (Forex) Limassol
Job Title: Web Developer (Forex) Limassol
Location: Limassol
Web Developer (Forex) Limassol

On behalf of our client we are seeking a Web developer to join an international Financial Services Company based in Limassol.

Our client is among the leading Forex companies with offices in numerous countries around the world

You will work as part of a small team of developers and QA Engineers to help develop and maintain the company websites and on other projects.

Job Responsibilities

Maintenance, development and optimisation of both new and existing projects
Extensive PHP / server side programming
Development of modular / reusable code with MVC frameworks
Extensive JavaScript / client side programming including API integration
Interpretation of design specifications / images to fully responsive pages

Required Skills & Experience

4+ years’ experience in PHP / MySQL including experience using server side MVC frameworks (CakePHP)
3+ years’ in front end technologies such as JavaScript, HTML, CSS
3+ years’ experience in unix server administration (CentOS for servers, Fedora or similar for local development)
Experience using client side frameworks (Bootstrap 2/3, jQuery)
Experience with version control software (Git)
Ability to analyse and integrate well with existing code
Excellent debugging and troubleshooting skills

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Product Manager (Forex) Limassol

Reference: Product Manager (Forex) Limassol
Job Title: Product Manager (Forex) Limassol
Location: Limassol
Product Manager (Forex) Limassol

On behalf of our client we are seeking a Product Manager to join an international Financial Services Company based in Limassol.

Our client is among the leading Forex companies with offices in numerous countries around the world

The role may develop in time to become a managerial role of the product management team

Job Description

Work on specific product development and product features projects within the Product Management team ensuring good understanding of the business needs and high quality implementation.

Participating in the overall life cycle of products and projects.
Work with the various business units in the organization to provide guidance and support in developing ideas into products.
Define and analyse new product requirements, concept to specification documents and project manage their development.

Required Skills and Experience

At least 3 years’ experience as Product Manager in an e-commerce/technology focused organization, preferably in the Forex industry.
Working experience with documenting formal product specifications including User Interface and SRS
Working experience with online marketing tools and techniques.
BSc in IT and or Engineering

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SQL Developer Limassol

Reference: SQL Developer Limassol
Job Title: SQL Developer Limassol
Location: Limassol
SQL Developer Limassol

Our client a very well established Financial Services company is seeking to recruit an experienced SQL Developer to join their talented team of professionals

You will work as part of a dynamic team, you will be expected to deliver several advanced and complex SQL related projects.

The SQL Developer will be responsible for developing applications and integrations using Microsoft SQL Server platform. This includes reports, data warehousing tasks and other complex data related tasks. Conducting industry research and providing recommendations for emerging trends.

Job Description

Maintain and enhance the existing reporting system.
Develop data warehousing solutions
Perform quality checks on reports, data exports and imports, monitor jobs and transfer queues to ensure proper functionality and quality assurance.
Provide business users the data required for metrics and analysis
Create and maintain documentation for all projects
Demonstrable project implementation experience, working as part of a wider team of technology specialists

Required technical Skills & Experience

Microsoft SQL Server 2012-2014 server side development including (SSMS, SSIS, SSRS, SSAS)
T-SQL (Transact SQL) Stored Procedures, Views, Triggers
Strong hands-on experience with enterprise Business Intelligence, data analysis and complex T-SQL queries.

Previous experience within the FX industry or Financial Services on a similar IT field as above, will be considered a strong advantage

Required Qualifications

B.Sc – in Technology or business-related field

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