Chinese Speaking Customer Care Officer

Apply To Job Vacancy

Our client is a leading and very well established Financial Services provider.

There are positions available in both their Nicosia and Limassol offices. Working Monday – Friday with standard office hours

We are seeking to recruit Native Chinese speakers, to join their team.

Job Description

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Required Skills & Experience

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Chinese speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy

Remuneration and Benefits

  • Base salary €17,000 Gross
  • Annual bonus
  • Private health insurance
  • Corporate pension fund
  • Working Monday – Friday – standard office hours NO SHIFTS