Our client is a leading Financial Services provider based in Limassol. We are recruiting an their behalf an English speaker to join their team.
The position does involve a rotational shift pattern as follows, working 5 days a week.
- Week 1. 8.00am – 4.30pm
- Week 2. 2.00pm – 10.30pm
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Required Skills & Experience
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent in English language both oral and written.
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- EU passport holder
Remuneration & Benefits
- Base salary starts at €14,400, Gross per year.
- Performance related bonus
- Private health insurance
- Corporate pension fund