Portuguese Speaking Customer Care Officers

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Our client is a leading Forex company with offices based in the centre of Limassol. We are seeking to recruit Portuguese Speaking Customer Care Officers to join their team

Job Description

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Required Skills & Experience

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Native Portuguese speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy

Remuneration & Benefits

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Private pension insurance