Back Office Officer

Our client a leading and very well established Forex company are seeking to recruit a Back Office officer to join their team

The role does involve a rotational shift pattern as follows.

08:00-17:00 (1x per week),
09:00-18:00 (3x per week),
16:00-00:00 (1x per week).

Job Description

  • Process applications for the opening of new client’s accounts into the Company’s software.
  • Amend existing Client Accounts (i.e. Valid Documents, updated information).
  • Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
  • Process Power of attorney’s sent by clients.
  • Provide information to Clients and prospects regarding the Company and guiding them on how to open an account.
  • Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts.
  • Implement strong Know Your Client procedure to all potential and existing Clients.
  • Validate provided documentation with an independent third party electronic verification provider (e.g. World Check, etc.).
  • Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents.
  • Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
  • Forward financial matters and requests to the Accounting Department.
  • Liaise with the Head of Back office for any queried issues.

Required Skills & Experience

  • University Degree is an advantage but not a must.
  • Previous experience in a similar role
  • Excellent command of the English language.
  • Computer literacy with very good working knowledge of Microsoft Office applications.

Remuneration & Benefits

  • Competitive salary
  • 13th salary
  • Provident fund
  • Medical insurance
  • Complimentary in house dining