Back Office Officer

Our client a leading and very well established Forex company are seeking to recruit a Back Office officer to join their team

The role does involve a rotational shift pattern as follows.

08:00-17:00 (1x per week),
09:00-18:00 (3x per week),
16:00-00:00 (1x per week).

Job Description

Process applications for the opening of new client’s accounts into the Company’s software.
Amend existing Client Accounts (i.e. Valid Documents, updated information).
Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
Process Power of attorney’s sent by clients.
Provide information to Clients and prospects regarding the Company and guiding them on how to open an account.
Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts.
Implement strong Know Your Client procedure to all potential and existing Clients.

Validate provided documentation with an independent third party electronic verification provider (e.g. World Check, etc.).
Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents.
Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
Forward financial matters and requests to the Accounting Department.
Liaise with the Head of Back office for any queried issues.

Required Skills & Experience

University Degree is an advantage but not a must.
Previous experience in a similar role
Excellent command of the English language.
Computer literacy with very good working knowledge of Microsoft Office applications.

Remuneration & Benefits