We are seeking to recruit an experienced team leader for the position of Head of IT Service Desk.
Our client is a leading Financial services provider based in the centre of Limassol.
Supervising a team of 10 people.
- Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
- Performing routine audits of systems and software, and resolving any problems identified
- Monitoring the proper administration the Company’s ticketing system and responding to staff requests in a timely manner
- Monitoring the systems using monitoring tools
- Liaising with external associates for problem solving
- Administrating Windows operating systems
- Coordinating and monitoring the work of team members
- Providing necessary guidance, coaching and support to subordinates
Required Skills & Experience
- BSc/MSc in Information Technology or any other relevant field
- Minimum 7 years’ experience in a similar position, preferably in the financial services industry
- Minimum 3 years’ experience in managing and leading a team of IT professional
- Hands-on experience with trading platforms, preferably with MT4/MT5, is a plus
- Excellent problem solving and troubleshooting skills
- Proactive and efficient with strong organisational and people management skills
Remuneration & Benefits
- Attractive remuneration package
- Performance related bonus
- Private health insurance
- Private pension insurance