Our client is a leading Financial Services provider based in Limassol. We are seeking an experienced Project Manager
Job Description
- Work with key business and development personnel to determine product strategy, areas of opportunity and roadmaps taking each group/team’s dynamics into consideration, but always striving for a unified, standardized approach whenever possible
- Work with the business to document feature requirements and development user stories while always striving for an iterative and continuous delivery method to larger feature releases.
- Work with business leaders to quantify development impact including ROI projections and post release impact
- Maintain development prioritization lists and backlogs
- Work cross functionally between multiple product/development teams to ensure key dependencies for feature and product enhancements are being met and/or addressed in a timely manner
- Timely and concise communication of release activity, project status updates and roadmap timelines to business leadership
- Coordination of training and demos to key end users and executive/management teams
- Management of key vendor relationships including licensing and product strategies/requirements
- Building up key business relationships across operational, engineering, product and executive teams that foster open lines of communication and teamwork to achieve key business goals
- Coordinate UAT for all feature releases to ensure defects are properly documented, UAT completes in an acceptable timeframe and the UAT team has all the necessary support to complete testing
- Overseeing UI changes to customer facing tools including gathering feedback from end users, working with the corporate UX team to schedule suggested changes and coordinating demo and training
Required Skills & Experience
- Bachelor’s degree in Computer Science, Computer Information Systems, Business Administration or similar field
- Superb verbal and written English communication skills
- Minimum 2 years of experience on the same position
- Strong working knowledge of Salesforce systems with emphasis on Lightning implementation and Communities
- Expert knowledge of the MS Office Suite
- Experience with Agile development methodologies
Special Requirements:
- Ability to effectively work with and maintain strong working relationships with internal partners, both technology and operational leaders and team-members
- Ability to perform data analysis, trend analysis, graphing, presentation development and delivery
- Skilled in developing and communicating overall product strategies
- Ability to identify risk and drive projects to completion
- Strong familiarity with contact center technologies and systems
- Excellent organizational and prioritization skills
- Proven ability to manage multiple projects simultaneously
Remuneration & Benefits
- Competitive salary including a 13th salary
- Relocation package
- Visa arrangements for an employee and family members (if applicable)
- Medical and life insurance
- Provident fund
- Complimentary meals and beverages at the in-house cafeteria