Our client is a leading Financial Services provider based in Limassol
Job Description
- Assists customers who wish to open a trading account
- Handles welcome calls/call-back requests
- Maintains contact with existing clients to ensure high levels of client satisfaction
- Provides general information in regard to the platforms and services offered
- Informs and assists clients in relation to the use of all current and future products
- Provides quality and efficient live support to existing and potential clients
- Maintains professional internal and external relationships that meet Company’s core values
- Delivers service and support to customers through live chats, emails, phone calls and meetings
- Collects customer feedback and follows up e.g. requests for new products and services
- Suggests ideas and actions to develop the market
- Coordinates with the marketing departments in regard to planning seminars, expos and translations of certain campaigns.
Required Skills & Experience
- University Degree preferably in Finance or Economics
- Native Spanish and a good command of the English language
- Previous relevant working experience will be considered an asset
- Computer literacy with very good working knowledge of Microsoft Office applications.
Remuneration & Benefits
- Competitive salary including a 13th salary
- Medical and life insurance
- Complimentary meals and beverages at the in-house cafeteria