Our client is a leading Financial Services provider based in Limassol. We are seeking to recruit a candidate with one or two years working experience.
The position does involve some shift work as follows
- For 8 weeks in a row working 8.00am – 4.30pm
- For 1 week working 4.00am – 12.30pm
- For 1 week working 00.00 – 8.30am. Following this week there will be 3 days off and only 2 days working then revolving back to the above
Job Description
- Ensuring proper and smooth operation of the MT4 and MT5 trading platforms
- Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
- Troubleshooting hardware and software conflicts and making repairs or adjustments when necessary
- Installing and troubleshooting Windows based systems
- Working with Microsoft, GSuite and cloud technologies
- Assisting with the administration of Windows operating system, Azure Portal
- Performing routine audits of systems and software, and resolving any problems identified
- Administering the Company’s ticketing system and responding to staff requests in the agreed SLA, log all IT support helpdesk calls in the ticketing system
- Monitoring our systems by using monitoring tools
- Providing guidance, support and training to staff on IT related issues
- Liaising with external associates for problem solving
- Working on shift schedule
Required Skills & Experience
- BSc/MSc in Information Technology, or any other relevant field
- Experience in a similar position will be a strong plus
- Excellent problem solving and troubleshooting skills
- Proactive and efficient with strong organisational skills
- Ability to multitask, prioritise and work independently
- Provide a fast, polite and efficient responses to all staff
- Knowledge of Windows 10/2012/2016 (MacOS knowledge is considered a plus but not a must)
Remuneration & Benefits
- Competitive salary package plus monthly shift allowance
- End of year performance related bonus
- Private health insurance
- Corporate pension fund
- Continuous personal development and international training opportunities